Privacy Policy
Last updated: May 2025
Our commitment to your privacy
Clarivault Sales takes the privacy of the people who use this website seriously. This policy explains what personal data we collect, why we collect it, how it is used, and the rights you have over it. We aim to be straightforward about our practices — no ambiguous language, no hidden surprises.
What personal data we collect
- — Contact form submissions: when you use our contact form, we collect your name, email address, optional subject line, and message content.
- — Cookies and usage data: depending on your consent choices, we may collect data about how you use the site through analytics and advertising cookies. See our Cookie Policy for full details.
- — Technical data: standard server logs may capture your IP address, browser type, and referring URL for security and diagnostic purposes. This data is not used for profiling.
Legal basis and data retention
- — Contact form data is processed on the basis of legitimate interest — specifically, to respond to your enquiry. We retain this data only as long as is reasonably needed to address the matter you raised.
- — Analytics and advertising cookie data is processed on the basis of consent. You can withdraw consent at any time through our Cookie settings.
- — Technical log data is retained for a short period for security purposes only and is not linked to identifiable individuals.
How we use your data
- —To respond to messages and enquiries submitted through our contact form.
- —To understand how the website is used so we can improve the content and structure — only where you have consented to analytics cookies.
- —To show relevant advertising — only where you have consented to advertising cookies.
- —We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
Third-party services
Where cookies are consented to, data may be shared with third-party analytics and advertising services (such as Google Analytics and Google Ads). These services have their own privacy policies and are subject to their own data protection obligations.
We do not share contact form data with external parties, except where required to deliver our response (e.g. email hosting infrastructure).
How we protect your data
- —Data transmitted to our site is encrypted via HTTPS.
- —Access to any stored personal data is restricted to those who need it to handle your enquiry.
- —In the unlikely event of a data breach that affects your personal data, we will notify you and the relevant authority in line with applicable law.
Your rights
- —Right of access: you can request a copy of any personal data we hold about you.
- —Right to rectification: if any information we hold is inaccurate, you can ask us to correct it.
- —Right to erasure: you can request that we delete your personal data, subject to any legal retention obligations.
- —Right to data portability: you can ask us to provide your data in a structured, machine-readable format.
- —Right to object: you can object to processing based on legitimate interests.
- —To exercise any of these rights, contact us through the contact page.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via the Contact page. We will process your request promptly.